Comprehensive Annual IT support Package For Yachts and Superyachts
Why choose our IT support package?
Both MIMO Connect and Navigatx have a rich heritage in delivering exceptional products and services to the maritime industry. Our support is provided by a team of highly skilled technicians with extensive frontline experience as Electro-Technical Officers (ETOs) and Audio-Visual IT Officers (AVIT) on various vessels.
Simple setup and pricing
Setting up your support service is straightforward. For more information, contact us today!
12-month package: £6,000 + VAT
24-month package: £11,000 + VAT
*Additional hours available at £350 per hour
Contact Us: sales@mimo-connect.com
MIMO Connect, in partnership with Navigatx, is excited to introduce our Annual IT Support Package, designed specifically for yacht and superyacht crews. With 24/7 online support, our package ensures that your IT needs are met anytime, anywhere.
Package highlights
Initial system review: Complete an onboarding questionnaire to assess your needs.
Annual health check: Enjoy a full day onboard with a MIMO engineer to ensure your systems are running smoothly.
20 Hours of remote support: Access our qualified IT technicians through our efficient support ticketing system.
Free global eSIM: Get a MIMO Global crew eSIM with 100 minutes of voice and 25GB of data roaming per month.
Note: Travel and subsistence costs are not included.
What’s included in your support?
Our package covers a wide range of IT services, including:
Cyber security
VSAT hardware (Sailor/Intellian)
Starlink and Oneweb subscriptions
Cellular 4G/5G solutions
VPN hosting (UK, US and worldwide)
Network management (Cisco, Meraki, HP Aruba)
Firewalls (Fortinet/Kerio/Sophos)
Email domain setup and DMARC authentication
Microsoft Office apps troubleshooting
OneDrive storage
IP subscriptions for Netflix, Spotify, and Amazon UK
Please note: Support for AV systems, including automated lighting and entertainment systems, is not included.
Key features of our support service
Expertly created and delivered by industry professionals
Unmatched onboard experience
Efficient ticketing-based inquiry management
24/7 global support network
Integration with our navigation support package
Virtual ETO/AVIT officer available
Remote diagnostics and solutions (subject to access and connection stability)
Contact one of the team today - sales@mimo-connect.com